Terms of Service

This website is operated for Petes Takeaways Limited, a New Zealand company and part of PTL Group. In these website terms, “Petes Takeaways”, “we”, “our” and “us” refer to Petes Takeaways Limited.

These Terms of Service explain how visitors may use this website and what to expect when contacting us through it. They are intended to be read alongside our formal PTL Terms of Trade, which govern the supply of our services. Where a service agreement, accepted quotation or the PTL Terms of Trade applies, those documents set out the relevant commercial arrangements.

We aim to keep the information on this website clear, useful and reasonably up to date. Service descriptions, availability, equipment details and general guidance are provided for information and may change.

The website does not provide a site inspection, engineering assessment, environmental approval, plumbing assessment or a guarantee that a particular service is suitable for your property. We will assess relevant details before confirming work.

Submitting a website form, sending an email or requesting a quote does not by itself confirm a booking or create an agreement for the supply of services. A booking is confirmed only when our team accepts and arranges it.

Please give accurate information about your location, the service needed, the type and estimated volume of material involved, access conditions and any known risks or hazards. We may ask for more details before providing a quote or scheduling work.

A quotation or estimate may be based on the information available at the time. Changes in scope, access, waste characteristics or site conditions may affect the work required and its cost, subject to the applicable quotation, agreement and Terms of Trade.

Petes Takeaways is part of PTL Group. The company publishes formal PTL Terms of Trade covering service delivery, client responsibilities, health and safety, pricing, payment, cancellations and other contractual matters.

Please read the official PTL Terms of Trade before agreeing to services. They are available as a PDF using the download link on this page. Any applicable written service agreement or accepted quote should also be read carefully.

These website terms are not intended to replace, amend or override those documents. If there is a difference about the supply of services, the applicable contractual documents and New Zealand law will determine the position.

The safe completion of liquid waste work depends on suitable site access and reliable information. When arranging a service, please tell us about known underground services, restricted access, fragile surfaces, tanks or lids, heavy vehicle limitations, and any hazardous or unusual contents.

Our operators may need to change, defer or stop work if site or material conditions make the proposed service unsafe or unsuitable. The formal Terms of Trade and any agreed quote describe the responsibilities and charges that may apply in those circumstances.

We do not accept every waste type. In particular, hazardous or specialised materials must be disclosed and assessed before collection can be confirmed.

Prices are provided through quotations, agreed service arrangements or invoices, rather than through a universal price list on this website. Please check the amount quoted, whether GST is included and the scope of work before confirming a booking.

Payment timing, possible variations, cancellation arrangements and any additional charges are governed by the applicable quote, service agreement and PTL Terms of Trade. If you have a question about an invoice or the agreed scope, contact our team directly.

Petes Takeaways provides a 24/7 emergency contact service. Calling our team is the appropriate way to request urgent assistance.

An online enquiry is not an emergency dispatch request. Attendance and response times depend on the location, safety of the situation, staff and vehicle availability, and whether the material and work are suitable for our equipment. In an immediate danger to life or safety, contact the appropriate emergency service first.

You may use this website to learn about our services and make genuine enquiries. Do not misuse the website, attempt to gain unauthorised access, interfere with its operation or submit information that is unlawful or deliberately misleading.

Unless otherwise indicated, website text, design, graphics and other original material belong to Petes Takeaways Limited or are used with permission. You may view and print material for personal reference, but you must not republish it commercially without permission.

Links to third-party websites are provided for convenience. We are not responsible for their content, availability or privacy practices.

We take reasonable steps to maintain the website but cannot guarantee uninterrupted access or that every page will be free from errors. Please contact us directly if you need to verify an important detail.

Nothing in these website terms is intended to exclude, restrict or modify rights or remedies that cannot lawfully be excluded, including applicable rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

These terms are governed by the laws of New Zealand.

We may update these website terms to reflect changes to the website, our services or applicable requirements. The date shown at the top of the page identifies when this version was prepared.

For questions about these terms, an existing booking or an invoice, contact Petes Takeaways Limited at admin@petestakeaways.co.nz or 07 541 3402. Our office is at 27 Maleme Street, Greerton, Tauranga 3112.